Refund Policy

Last Updated: June 09, 2026

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1. Donations

SriMrityunjayan Seva Foundation is a non-profit charitable organization. Donations made to the foundation are generally non-refundable as they are considered charitable contributions used for ongoing welfare programs.

Exceptions for Refunds:

• Duplicate Payment: If you accidentally make multiple payments for the same donation, we will refund the duplicate amount within 10 business days of verification.
• Technical Error: If a payment was processed incorrectly due to a technical glitch on our website or payment gateway.
• Unauthorized Transaction: If a donation was made without your consent using your payment method, please contact us immediately.

To request a donation refund, email inquiry@srisevatrust.in within 7 days of the transaction with your donation receipt and reason for refund.

2. Online Courses

We want you to be satisfied with your course purchase. Our refund policy for online courses is as follows:

• Full Refund (within 14 days): If you request a refund within 14 days of purchase AND you have accessed less than 20% of the course content.
• Partial Refund (50%): If you request a refund within 7 days but have accessed more than 20% of course content.
• No Refund: After 14 days of purchase OR after completion of more than 50% of course content.
• Certificate Issued: No refund will be processed once a certificate has been issued for the course.

3. Consultation Fees

Cancellation Refund: If you cancel a consultation appointment at least 6 hours before the scheduled time, you will receive a 100% refund.
No Show: If you do not attend the scheduled consultation without prior cancellation, no refund will be issued.
Practitioner Cancellation: If the practitioner cancels for any reason, you will receive a full refund or option to reschedule.

4. Event Registration

48 Hours Notice: Cancel event registration at least 48 hours before the event for a 100% refund.
24-48 Hours Notice: 50% refund if cancelled between 24-48 hours before event.
Less than 24 Hours: No refund for cancellations within 24 hours of event start.
Event Cancellation: If the foundation cancels an event, all registered participants receive a full refund.

5. Membership Fees

Premium membership fees are non-refundable after the first 7 days of purchase. Within 7 days of joining, you may request a refund if no membership benefits have been used (e.g., no consultations booked, no webinars accessed).

6. How to Request a Refund

To request a refund, please follow these steps:

1. Email inquiry@srisevatrust.in with the subject line "REFUND REQUEST"
2. Include your full name, transaction ID or receipt number
3. Explain the reason for your refund request
4. Attach proof of payment (screenshot or receipt)

We will acknowledge your request within 2 business days and process approved refunds within 7-10 business days. Refunds will be credited to the original payment method used.

7. Processing Timeline

Approved refunds are processed as follows:

• Credit/Debit Card: 5-7 business days
• UPI/Net Banking: 3-5 business days
• Wallet Payments: 2-4 business days

8. Contact for Refund Issues

If you have any questions about our refund policy or need assistance with a refund request, contact:

Email: inquiry@srisevatrust.in
Phone: +91-7598241801
Address: 21 km off Kanakapura Road, Udayapura, Bangalore – 560082